PLAN YOUR TRIP

Please expect delays on all SETD routes especially in the Seaside and Cannon Beach area due to traffic. Call 503-861-7433, option 1 for more information.

RIDEAssist

Guide for ADA Paratransit Services

Sunset Empire Transportation District (SETD) offers the Americans with Disabilities Act (ADA) Paratransit services to persons with disabilities or with conditional or temporary disabilities that cannot access or utilize fixed route bus services within the designated route service areas. Those seeking Paratransit services are required to complete an application to determine eligibility. Paratransit Services are curb to curb and vehicles are wheelchair accessible and comparable to the existing SETD bus services being operated within the designated service area.  Individuals certified with conditional eligibility are encouraged to use regular fixed route bus service whenever possible.

 If you are looking for information about Dial - a - Ride services, please visit our RideAssist: Dial-a-Ride page.

Service Information

Availability of Paratransit services are the same days and times as SETD's fixed route bus service; excluding commuter routes.  All trips must have an origination and destination within ¾ of a mile of the fixed route. 

Scheduling a Paratransit Trip

  • Trip requests are made by calling RideAssist at 503-861-7433503-861-7433 Option #2
  • Trips must be scheduled at least a day in advance.
  • Reservations may be made longer in advance for many trips, such as medical appointments.
  • Subscription service (standing order) is available for riders who travel to and/or the same location on a regular basis.
  • Pick up and drop off times may be scheduled within a service window of 60 minutes before or 60 minutes after a specific time.
  • Passengers are asked to be ready for vehicles, which may arrive up to 15 minutes early.

Service Fares

  • The fare for the ADA Paratransit service is twice (2x) the fixed route fare.
  • You will be reminded of the fare when your Paratransit trip is scheduled.

Service Accommodations

  • If you require an escort or personal care attendant to assist you in traveling, no fare is charged for the PCA, but the person must travel to and from the same location as you do.
  • Service animals and mobility aids will also be accommodated.

Cancellations, Missed Rides, and No Shows

  • Cancelled trips are costly so passengers should contact the bus as soon as possible when canceling a trip.
  • Ridership privileges may be suspended due to a pattern of missed or no show appointments (3 trips in a 6 month period).
  • Ridership privileges can also be suspended due to unruly behavior, which may or may not threaten the safety of others.

Questions and Comments

If you have any questions or comments, call 503-861-7433503-861-7433 or e-mail us.

Sunset Empire Transportation District Paratransit Application

To view or print a Paratransit Application, Click Here pdf Document.

Applications may also be picked up at:

Astoria Transit Center
900 Marine Drive
Astoria, OR 97103

Open 7 AM* to 6 PM Monday thru Friday
Open between 7 AM* and 12 Noon and 1 PM to 6 PM Saturday and Sunday
*The lobby is open at 7AM, the counter does not open until 7:30 AM

Completed Applications may be delivered to or mailed to:
Sunset Empire Transportation
900 Marine Drive
Astoria, OR 97103



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CANNON BEACH SUMMER ROUTE -

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Public Meeting Notice - July 27, 2017 at 9:00amBoard of Commissioners Meeting  Public Meeting Notice - July 28, 2017 at 11:00amRideCare Advisory Board Meeting
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P: 503.861.7433
E: questions@ridethebus.org
HOURS: Mon to Sun 7:30am to 6:00pm
Ticket Office Closed 1:00 PM to 2:00PM on Saturday and Sunday